Testimonials & Reviews
MyDoc Women's Health Specialists
OB/GYNs & Women's Health located in Boca Raton, FL & Boynton Beach, FL
MyDoc Women's Health Specialists always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 936 reviews with an average rating of 4.96 out of 5 stars. Please read what others are saying about MyDoc Women's Health Specialists below, and as always, we would love to collect your feedback.
Hayley K.
Submitted 10/03/24
I have never had such an incredibly disappointing experience. I relocated for a new job to Fl. Following my previous gyn’s recommendation of 6 month follow up I needed to continue my care here (his recommendation was a recheck Pap smear). I booked through Zocdoc and it was advertised I would be seeing Dr. Cueto. I sign the release of my previous doctors records to this new practice and promptly send it back, with at least a weeks worth in advance. I show up for the appoint fill out my new patient paperwork and brought to the back where and assistant or nurse takes my vitals and history (including my sexual practices and gynecological health). I let the assistant/nurse know that my records weren’t sent and available (I had asked at front desk, no one notified me of this fact). But, I conveyed what the previous doctor had found and their recommendation. I am instructed to undress waist down and await Dr. Ridley. I inquired that this was a different doctor than I had chosen when making the appointment and I was then informed that Dr. Cueto does not accept new patients (as falsely advertised on Zocdoc). I was informed that I would not be seeing Dr. Cueto, but I would instead be seeing Dr. Ridley (who is in fact not a doctor but an NP. Which is okay, but you need to give people accurate information). I hear the assistant going thru my history in the hallway to the the NP. The assistant comes back and informs me the doctor (NP) needs the full history and so I will not be seen today (I am undressed at this point). I inform her, this is my new insurance and should be considered my yearly appointment. She goes back out to the NP and I hear them again in the hallway discussing this. The assistant yet again comes back into the room to let me know that the doctor (NP) will not be seeing me today. I was put thru arriving for the appointment early to fill out paperwork, me having to ask if my records were received, vitals being taken, discussing my health history with an assistant, getting undressed and then at that point getting refused care. It was humiliating, but I left while visibly being upset I emphasized to the assistant that also was very empathetic that it wasn’t her fault and that the doctor (NP) should be the one conveying this information to me. I walk to the checkout desk and ask to speak with the manager and I was informed they were not in yet. And that I can call back later. I asked to leave a note for them to call me back. Was instructed they were getting in around 11am. I briefly informed the lady at the desk while holding back tears what it was regarding and then left. It is now 3:30 pm and I have yet to receive a call back. On so many levels what occurred today was so so wrong. I would not recommend this place to anyone.
Lisbeth L.
Submitted 08/08/24
I've been a patient for several years, and last visited 8 months ago, however when I arrived this time I was asked a lot of questions that I thought were odd. I asked "don't you have all this information and was told well you've not been in in 3 years". I said no, I was in 8 months ago.
Afterwards a nurse practitioner came in (introducing herself as a doctor). I have nothing against nurse practitioners, however I think it's misleading for someone in the medical field with a PhD in nursing to introduce themselves as a doctor.
When I explained my symptoms and why I was there, the "doctor" said well maybe you have HIV. I told her I didn't and she said how do you know. I showed her my blood work from another doctor that was recently done and she says I need to see a rheumatologist because I have an autoimmune disease. I told her I have hashimoto's and she staired at me blankly and told me to see a rheumatologist and get tested for HIV.
She also changed my medication, which made my symptoms worse.
Well I saw a rheumatologist a few days later who said that the Gyn "doctor" clearly doesn't know how to read my labs and that there was no reason to send me to see a rheumatologist. My blood work only indicated that I have hashimoto's which I already knew, and shared that I was already seeing an endocrinologist for.
My negative review is mostly due to her scaring me by say what she did and not listening or understanding my blood work or what I said. Plus I wasted a $50 co-pay seeing a rheumatologist at her recommendation.
Everyone else I've seen at this practice has been fine, but this experience makes me want to look for another practice.
Gianna P.
Submitted 06/27/24
Katie was so comforting and thorough through my entire appointment. She listened and didn’t make me feel rushed. She eased all my anxiety and made my appointment wonderful.
Jaclyn B.
Submitted 06/22/24
Such great people, warm and compassionate. I really enjoy my experience here!
Lynn M.
Submitted 04/16/24
This office is wonderful! There was barely a wait before I was taken in. The staff is terrific and everyone is both knowledgeable and professional. Katie was fantastic!
Taylor B.
Submitted 03/13/24
I have had great experiences here! Very professional and kind. Katie Roisinblit is very knowledgable and caring to answer all questions! Very happy to be in her care!
Lisbet A.
Submitted 03/12/24
Yo fui atendida por Karina, es la segunda vez que nos vemos y es màs que Maravillosa! Te examina muy bien, es amable y preocupada.
Gracias otra vez Karina
Natlie A.
Submitted 02/20/24
I’ve been going to this practice and Spano Rao for years and I have not experienced any issues, always friendly and responsive. I easily get appointments and my concerns are addressed.
Solange C.
Submitted 01/12/24
Heather is an amazing APRN. She communicates well. Makes you feel comfortable. I would recommend her to anyone. Best GYNO EVER!
Mariann M.
Submitted 10/09/23
Sapna is incredibly caring and understanding.
Margery R.
Submitted 07/30/23
Absolutely Amazing!!!
Open on a Saturday which is wonderful and convenient. From the moment I arrived it was a great experience. No waiting which is great and so rare for any Dr office as most leave you waiting and have no respect for your time. Receptionist (not sure of title) was so kind and helpful. Sapna Rao, who I had my appointment with, was so thorough and took her time with me. She was absolutely lovely. I would HIGHly recommend Sapna Rao and this office!! A great rare find when it comes to Doctors and Dr offices.
Joan C.
Submitted 07/07/23
The office is so efficient. Helpful, courteous, knowledgeable and caring. In this time of automated office visits, it is so refreshing to to cared for with such empathy. Kudos to all. Dr Cueto, be proud of your practice.
Kate M.
Submitted 07/06/23
Everyone from the moment I walked acknowledged me and was kind. The Dr answered all my questions and made me feel very comfortable. The nurse drawing my blood was great; I didn’t feel a thing! Excellent care.
Karina L.
Submitted 07/05/23
Ora is wonderful! Very knowledgeable and caring
J S.
Submitted 06/27/23
Dr. Cueto is one of the best doctors I've ever had. She has excellent bedside manner and I feel very comfortable communicating with her.
Evelin D.
Submitted 06/14/23
La Dra Cueto es una profesional que tiene mucha empatía con el paciente, gran profesional
Cecilia F.
Submitted 05/24/23
Very good
Stania C.
Submitted 05/15/23
Dr. Charm is great, she always makes me feel comfortable and her personality is amazing! The staff is sweet and helpful.
Magdeline E.
Submitted 05/15/23
Great service from all staff members and providers. Dr. CUETO has excellent bedside manner, very easy to talk to. Also, they are very timely and punctual with appointment times.
Jessica K.
Submitted 05/06/23
Heather is fabulous! I saw her once 3 years ago and she still remembered me. I was seen right away, received phenomenal care and could not recommend her more.